Mail-In Repair

Your Full Name* (required)

Your Email* (required)

Phone Number*

Device* (required)

Issue* (required)

Device Password

TecFix Mail-In Terms & Conditions
PAYMENT WITHIN 45 DAYS. Once a repair is approved and then completed, an invoice will be sent to you for payment. We have the right to keep your personal property until payment is rendered. If payment is not made within 45 days, the device will be discarded or resold. We will notify you via e-mail and phone call, but it is your responsibility to check with us if the repair is completed.

MINIMUM REPAIR. We will provide a FREE repair estimate after a basic diagnosis which identifies the most likely issue. However, if you do not proceed with the repair, there is a basic $30 mail-in diagnostic charge plus return shipping to have the device returned to you. We will discard the device after 45 days of sending the repair estimate if no approval to proceed with repair is given to us.

PERSONAL DATA. We make every effort to protect your personal data, however if data loss occurs during a repair, TecFix does not assume responsibility or liability. It is highly recommended to back up all data before sending your device to us for repair. We understand that in some cases, data back up is not possible which is why we take every precaution to minimize risk of data loss.

ACCEPTED PAYMENT METHOD. Payment methods accepted are cash, VISA, MasterCard, AMEX, INTERAC e-Transfer, certified check/money order. We reserve the right to keep a device until payment is made.

Δ